Technical Support Centres


When you make contact with one of our Technical Support Centres, we suggest phoning first with your product serial number ready as telephonic support in many instances resolves the problem.

Sewing & Embroidery Technical Support

For Sewing and Embroidery Machine technical support, your dealer or retail outlet is your first line of support. If they are unable to assist you, they will escalate the support enquiry on your behalf and will keep you informed during the support process. For further information please click here.


Note: Please contact the individual vendor to check for availability of the desired model
printer Print the vendor list
Address and Contact Number
Please make sure the selections are correct and press Search button to view the map