Support & Downloads

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Downloads, Manuals & FAQs

Drivers & software, Manuals and FAQ's to set up and troubleshoot your products

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Customer Service Contact

For all customer support, sales inquiries and technical support, please contact:

Printers & Scanners 086 000 2929

Label Printers 011-624 8000

Stampcreator 011-624 8000

Sewing & Embroidery - Point of Purchase

ScanNCut - Point of Purchase


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Technical Support Centres

Use the service centre locator below to find out where you can repair Brother products near you.

Product Warranties

We support our products. That means we support you with a FREE product warranty, either On-site or Carry-in.

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For mobile

Get the latest product support information, straight from your mobile device using the Brother support app

Brother Solutions Centre

The Brother Solutions Centre is a Service and Support Website that provides the latest support for your Brother product.

Supplies & Accessories

Supplies and accessories for your Brother products.

Where to Buy

Find the location of nearby dealers and retail stores as well as what products they carry.

Fleet Management

Find out more about our enhanced support and services.

Support for IT Administrators

Brother BRAdmin Professional 4 is a free fleet management tool for network connected Brother devices. Remotely monitor, control and manage your printers.

Brother Genuine Supplies

Why Genuine Brother?

For inks and toners, don't compromise. Choose Brother Genuine Suppliers for peace of mind and quality guaranteed.

Software Development Kit (SDK)

Brother Software Development Kits (SDK) for integrating printing into your application