Brother’s free 5-year Printer Warranty has changed. From 1 September 2025, Brother printers now come with a free 3-year Warranty - you don’t need to register, it’s automatic! Printers purchased prior to 31 August will still feature the 5-Year Warranty offer. Brother printer warranties are only valid for purchases in South Africa.
A 2-Year Extended Warranty Offer is available from Mustek Limited when purchased within 30 days of your printer purchase.
96 Sovereign Drive
Route 21 Corporate Park
Irene, 0157
Tshwane, South Africa
8:00am - 4:30pm (Monday - Friday)
Technical Product Support Enquiries
Find your nearest technical support centre for your Brother product.
Please click on the Support button here for Self-help options and technical support channels.
Our Sewing, Embroidery and Craft products are sold via independent dealers or via selected retail outlets. Your dealer or retail outlet is your first line of support. If they are unable to assist you, they will escalate the support enquiry on your behalf and will keep you informed during the support process. Our national network of Sewing and Craft dealers can assist you with product support. Click here to find a dealer near you.