What are counterfeit cartridges?
Counterfeit cartridges are copy or imitation inks and toners which are produced and sold using the Brother trademark unlawfully. Not only do they violate Brother's trademark and intellectual property rights but they also don't adhere to the stringent health and safety, quality and environmental compliance checks that we have in place at Brother.
Where are counterfeit cartridges sold?
Counterfeits are most commonly sold online. Often, these sites will appear in internet searches for printer ink and toner, advertising cheap or discounted Brother products and may even use the Brother brand name in the web address.
Counterfeit cartridges may also appear on popular marketplace sites, too.
How To Identify Genuine Brother Ink Or Toners
Authenticate by tilting the label against light to verify the genuine Brother hologram, or referencing it with the pictures below:
Authentication dots and numbers
For Ink Cartridges & Ink Bottles
For Toner Cartridges & Drum Units
Authenticate by scanning the QR code on the label using Brother SupportCenter app or data matrix reader app
Authenticate by checking the ID number on the label through the Brother Authentication Website.
Spotted a FAKE ?
Possible Implications of Using Non-Genuine Inks/ Toners
Smear & Clog
Faded Prints
Product damage
Voided Warranty
Types Of Non-genuine Ink/Toners
Compatible Ink/Toners
These compatible consumables are made by other companies and may work with machines from various manufacturers. As a result, they are not a perfect fit for Brother printers and may cause damage your machine or print in poor quality.
Counterfeit Ink/Toners
Often advertised as cheap or discounted, these are counterfeit consumables made to look like genuine Brother products. Poorly manufactured, using these supplies may result in either inferior printouts or damage to your machine.