What is Brother SupportCenter?

b1346f_278ccef1610f4ae4b6f5d9c93d4544a0-mv2Brother SupportCenter is a mobile App providing the latest support information for your Brother product. The easy-to-use App gives you access to set up information, product manuals, Frequently Asked Questions and troubleshooting tips. If you need to contact Brother for Support, there is a direct link from within the App to our comprehensive customer service team.

Key features of Brother SupportCenter

  • Product Setup

    Watch product setup videos or view the quick setup guide.

  • Manuals

    Direct access to the product manual for your specific product.

  • FAQ’s & Troubleshooting

    If you need some assistance, you can view Frequently Asked Questions and Troubleshooting tips.

  • Supplies

    If you need more ink or toner for your product or want to recycle your old cartridges you can get further information here

  • Contact

    If you need to contact us for support there is a direct link here.

  • Device Status/Information

    You can view your product network status, serial number, and remaining amount of ink or toner in your product.

  • QR Code Reader

    You can scan QR and Data Matrix codes assigned to Brother products or manuals to obtain more information.

How to install the Brother SupportCenter App

Visit the app stores of your selected operating system:

  • For Android: Google Play
  • For iPhone: App Store

Tap “Brother SupportCenter” and install the App. Supported Operating Systems and Devices:

  • Android : Version 4.0 or above
  • iOS : Version 7.0 or above
  • Devices: Smartphones

Supported Products

  • Inkjet Fax / All in one/Multi-function
  • Mono laser printer / All in one/Multi-function
  • Color laser printer / All in one/Multi-function
  • Label printers
  • Mobile printers
  • Stampcreator

Note: Some features are available for limited products. If any features are not available for selected products, icons are displayed in grey.

 

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